Your Security Matters to Us
You’ve worked hard for what you have and you shouldn’t have to worry about losing it to fraud, identity theft or unauthorized card and account use.
As your Credit Union, we take a number of measures to ensure the continuing safety of your accounts. Learn more about steps you can take to prevent fraud occurring on your accounts.
Beware of Coronavirus Fraud
Scammers have been busy attempting to turn the Coronavirus pandemic into a payday. Here’s what you need to know to keep your finances, as well as your health, protected.
Fraudulent Text Alerts
Some of our members have reported fraudulent texts which ask for members to call a number about their blocked card. When we send you alerts about your debit card, we ask you to verify purchase amount and merchant details. We do not ask members to take additional action.
CardValet Gives You Instant Free Fraud Protection
CardValet is an app that gives you control over when, where and how your cards are used. Set limits, lock and unlock them all from your smartphone.
Fraud Prevention on the HHCU Blog
As part of our continuing commitment to helping you thwart fraud attempts, we frequently update our blog with tips on to keep your accounts safe. Click for access to all of our postings on fraud topics.
Phone, Email and Social Schemes
Learn about some of the more common phone, email and social media schemes that criminals use to try to gain access to your accounts. Although there are limitless variations on the same theme, most ploys have details in common that you can spot, if you’re prepared.
Identity Theft represents a big payoff for criminals. Learn how you can guard against being a target.
How to Recognize Legitimate Fraud Inquiries
From time to time, we receive reports of fraudulent calls or texts in which the caller impersonates the HHCU Fraud Detection Department. Here are some ways to determine if the call is legitimate and keep your account protected!
Would you like some additional protection in the fight against Identity Theft? Members can subscribe to ID Protect® for additional monitoring support.