Your Security Matters to Us
You’ve worked hard for what you have and you shouldn’t have to worry about losing it to fraud, identity theft or unauthorized card and account use.
As your Credit Union, we take a number of measures to ensure the continuing safety of your accounts. Learn more about steps you can take to prevent fraud occurring on your accounts.
Watch On Demand: Protecting Your Account from Fraud
Learn to recognize fraud attempts and perform security checks to keep your information safe. See actual phishing email examples in order to identify patterns.
Fraud Webinar Slides
Watch On Demand: Preventing Fraud at Work
Learn tips to combat the top two forms of business-related fraud. Understand how to strengthen your business’s network and employee response.
Fraud Webinar Slides
Identifying Fraud Calls, Texts, Emails
Whether they disguise their schemes in COVID-19 response or pretend to be your banking partner, knowing what to expect helps keep you and your funds protected. Know what legitimate partners will NOT ask you to help identify fraud attempts.
Dispute Tracking allows you to flag unrecognized charges from within Online or Mobile Banking as soon as you see them, saving you time and helping to better protect your account. You can find step by step instructions to help you submit a dispute by clicking “Learn More”.
Beware of Coronavirus Fraud
Scammers have been busy attempting to turn the Coronavirus pandemic into a payday. Here’s what you need to know to keep your finances, as well as your health, protected.
Fraud Prevention on the HHCU Blog
As part of our continuing commitment to helping you thwart fraud attempts, we frequently update our blog with tips on to keep your accounts safe. Click for access to all of our postings on fraud topics.
Phone, Email and Social Schemes
Learn about some of the more common phone, email and social media schemes that criminals use to try to gain access to your accounts. Although there are limitless variations on the same theme, most ploys have details in common that you can spot, if you’re prepared.
Identity Theft represents a big payoff for criminals. Learn how you can guard against being a target.
How to Recognize Legitimate Fraud Inquiries
From time to time, we receive reports of fraudulent calls or texts in which the caller impersonates the HHCU Fraud Detection Department. Here are some ways to determine if the call is legitimate and keep your account protected!
Would you like some additional protection in the fight against Identity Theft? Members can subscribe to ID Protect® for additional monitoring support.
CardValet Gives You Instant Free Fraud Protection
CardValet is an app that gives you control over when, where and how your cards are used. Set limits, lock and unlock them all from your smartphone.