Before our upgrade, many of our members had multiple logins they had to use access any accounts on which they had full legal rights as primary or joint account holders. For example, if a member had a primary account, a joint account with his wife and was joint on a loan with one of his children, he would have to log off and log back in with three usernames to see his full financial picture.
Pulling all accounts on which members have full legal rights and access together for a single view is a feature our members had let us know they’d like to see and we are pleased to have delivered it.
If you would like to make changes to this new view, you have a couple of options. The new systems allows you to group, sort and hide accounts. To learn more about this feature, visit our Online Education page.
If you no longer wish to be a joint member on the accounts, our member service team can help you with the steps to be removed from the account.