The company I authorized took funds via ACH earlier than I approved. What can be done?

​You can sign a Written Statement of Unauthorized Debit with HHCU up to 60 days from the date of the early debit. The payment would then be returned to the merchant. Be award that you can be assessed a fee by the merchant for the returned payment.

​Depending on the type of charge, you will need to file a report with HHCU. You have up to 60 days from the statement date to report the fraud. You can be held accountable for anything outside of this time frame.

​Call or come to your local Service Center to set up your ACH payments. You can also use Bill Pay through Online Banking from the convenience of your computer or mobile phone.