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Hoosier Hills CU Mobile

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How Can You Tell if a Call, Text or Email is Fraudulent?

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Perhaps no group of people keep better track of current events than those who make their living defrauding others. Whether they disguise their schemes in COVID-19 response or pretend to be your banking partner, knowing what to expect helps keep you and your funds protected from fraud.

We will NOT ask you for the information below and members should not reveal it to those who inquire.

  • Full or complete Social Security number
  • Online/Mobile Banking password
  • PIN number
  • Secure access codes

If you are ever unsure of whether a call, text or email you receive is from Hoosier Hills Credit Union, you are always welcome to call us at our published phone number, 800.865.2612. We exist as a Credit Union to be better for our members and that includes helping to protect you from fraud.

Fraudulent Text Message Alert

Please be aware that fraudulent text messages are being sent by an unknown entity portraying themselves as HHCU. This scam seeks to verify a charge, and prompts the recipient to click a link to decline or cancel. Upon clicking the link, recipients are asked for their confidential login credentials.

To report this scam, verify the legitimacy of a text message alert, or if you have provided your confidential card or banking credentials to a fraudulent entity, please contact our Hoosier Hills Contact Center experts at 800.865.2612 or 812.279.6644, email us at info@hoosierhills.com, or notify your local Service Center.