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How Can You Tell if a Call, Text or Email is Fraudulent?

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Perhaps no group of people keep better track of current events than those who make their living defrauding others. Whether they disguise their schemes in COVID-19 response or pretend to be your banking partner, knowing what to expect helps keep you and your funds protected from fraud.

We will NOT ask you for the information below and members should not reveal it to those who inquire.

  • Full or complete Social Security number
  • Online/Mobile Banking password
  • PIN number
  • Secure access codes

If you are ever unsure of whether a call, text or email you receive is from Hoosier Hills Credit Union, you are always welcome to call us at our published phone number, 800.865.2612. We exist as a Credit Union to be better for our members and that includes helping to protect you from fraud.

IMPORTANT FRAUD ALERT

Beware of Fraudulent Calls and Texts!

Fraudsters are impersonating HHCU and other financial institutions claiming there are fraudulent charges on your account.  The calls may appear on Caller ID to come from HHCU, but they are not from us.  For your financial security, NEVER give out your card PIN, passwords, or verification codes.  If you receive a call, hang up and call us directly.  A legitimate text from HHCU will never include a link, nor will there be no follow up call.

To report this scam or for further information, please contact our Hoosier Hills Contact Center experts at 800.865.2612 or 812.279.6644, email us at info@hoosierhills.com, or notify your local Service Center.