Debit/ATM Cards

How can I add additional security to my Debit or Credit Card?
We have several ways for you to proactively protect your debit and credit cards. You can sign up for our free CardValet app which gives you several options, including setting monetary and geographical limits and locking and unlocking your cards from your phone. For your HHCU Debit Card, you can also sign up for Mastercard Identity Theft Protection^™ for no additional charge. Once you register for this service, you can get Identity Theft Alerts, and Emergency Wallet Replacement. If you have an HHCU Credit Card, you can register for the Verified by Visa Service. This adds a passcode of your choosing to online purchase for an additional layer of security. If you suspect your cards have been lost or stolen, give us a call at 800.865.2612, or at 800.472.3272 after regular business hours.
How do I report a lost or stolen Debit or Credit Card?
During normal business hours, call us at 800.865.2612. After normal business hours, call 800.472.3272.
How do reset my PIN?
For security reasons we do not have access to your PIN numbers. You will set your PIN when activating your card. To change your PIN, you can call 800.862.0760 or make the change at an ATM machine.
What are the daily transaction limits?
Daily limits are $3,000 for Point of Sale/PIN transactions and $1015 for ATM transactions. These are in place for your protection against fraud. If you know of a situation in which you will need Point of Sale/PIN transactions lifted, give us a call and we'll be happy to help! ATM transaction limits are not able to be lifted.

By accessing this link, you will be leaving Hoosier Hills Credit Union’s website and entering a website hosted by another party. Hoosier Hills Credit Union is not responsible for the content at this external link, including, but not limited to, matters of privacy and accessibility. We encourage you to read and evaluate the privacy and security policies of the site you are entering which may be different than those of Hoosier Hills Credit Union. Hoosier Hills Credit Union does not represent this third party or the member and is not a party in future transactions.

Access the Cash without the Fees

Convenience at your fingertips

Access at Home and across the Country

Questions

Alliance One Network of ATMs

Free Checking

CardValet

Fraud Center

Frequently Asked Questions